GIA Suspending Sealing Services And Duplicate Reports Issues
November 04, 14(IDEX Online News) – The GIA is suspending diamond sealing services and the issuance of duplicate reports at all locations effective immediately.
The GIA is taking the action after receiving a sealed diamond for verification that did not match the data label in the sealing packet.
With the assistance of an outside corporate investigation firm, the Institute is examining the circumstances surrounding the submission to determine the source of the sealing packet, it said in a statement.
"Clients with concerns about a GIA-sealed diamond may submit the unopened sealing packet to GIA for examination. GIA will verify that the diamond matches the report information and return it in a sealing packet at no charge.
"If a GIA report is lost, stolen or damaged, clients may obtain report information through GIA’s online Report Check service or by requesting a data document."